Privacy Policy
Who Are We?
At Smartlife, we are pioneers in smart home and security technology, dedicated to providing innovative and reliable smart door locks, switches, sensors etc. Our mission is to make every home in Bangladesh smarter and safer with cutting-edge solutions.
What Do We Do with Your Information?
Our eCommerce website or app may collect various type of required information when you want to place an order for the desired product you want to buy from us using the website. When you purchase something from our online store through the website, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address and phone number. We will receive, store and process your data for preparing your purchase order on our eCommerce site and will save it for any possible future allegations. We usually collect personal information such as your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, payment procedure and other similar kinds of information. When you browse through our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our store, new products, and other important updates.
Third Party Policy
We may pass your details to other companies affiliated with us only for the purpose of providing you better service. We may somewhat pass your details to our agents and subcontractors to help with analyzing data and providing us with marketing or customer service assistance. We may also use third parties to assist us with delivering products to you and to help us to collect payments from you. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
Security of Your Information
To protect your personal information, we will take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Services. Visit our Terms & Conditions page to learn more about our complete terms of service.
Your Right to Withdraw & Change
If you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information and if you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at support@smartlife.com.bd