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SmartLife Affiliate Programme

Programme terms

Last updated: 4 October 2026

In short: you earn 5% of what the people you refer pay, up to ৳1,00,000 per referred customer, on orders within 90 days, paid within 7 working days once the order is fully paid and delivered or installed. The full terms follow.

The programme

  1. These terms govern the SmartLife Affiliate Programme (the "programme") run by SmartLife Technology Limited ("SmartLife", "we", "us"). An "affiliate" is a person who has registered for the programme. A "referred customer" is a person an affiliate introduces to SmartLife under these terms.
  2. Joining the programme is free. By registering you confirm that you have read and accept these terms.

Who can join

  1. You can join if you are 18 years of age or older and register as an individual, with your own name, email address, mobile number and password.
  2. SmartLife staff and their immediate family cannot join. Immediate family means a spouse, parent, child, brother or sister.
  3. One person may hold one affiliate account. Accounts cannot be transferred or shared.

A valid referral

  1. A referral is valid only when the referred person is new to SmartLife: they have never placed an order with us and have not enquired with us in the past 90 days. We check this by mobile number in our customer records.
  2. The referred person must be in Bangladesh, and you must have their permission to share their name and mobile number with us. When they use your link and fill in the form themselves, they give that permission directly.
  3. You cannot refer yourself, and you cannot refer your own mobile number under another name.
  4. If a referred person was already in contact with us, your dashboard shows the referral as "Already in contact with us (not eligible)" and no reward is due for it.

Duplicate referrals

  1. Each mobile number can be referred once at a time. If more than one affiliate refers the same person, the first valid referral recorded in our system wins. Later referrals of that person are not eligible while the first one is valid. We do not tell one affiliate who else referred the same person.

How long a referral counts

  1. A referral is valid for 90 days from the date we receive it. Orders the referred customer places with a sale date within those 90 days count towards your reward. After 90 days without an order, the referral shows as "Expired".
  2. There is no limit on how many people you refer.

Your reward

  1. You earn 5% of the order value the referred customer pays for the orders that count, up to a maximum of ৳1,00,000 per referred customer. The order value is what the customer actually pays, after any discount, including the ৳500 discount described below.
  2. A reward is earned when the order is fully paid and completed (delivered or installed) and has not been cancelled. Until then your dashboard shows the referral's stage, and no reward is due.
  3. Rewards are worked out in whole taka, rounding down.

When and how you are paid

  1. We pay an earned reward within 7 working days after it is earned, to the bKash, Nagad or bank account you give in your dashboard. If you have not given payout details, we pay within 7 working days after you do.
  2. The account you give must be in your own name. We may ask you to confirm your identity before paying, for example with your national identity card.
  3. Tax is deducted where the law requires, and the amount paid is the reward less any such deduction. You are responsible for any tax on your rewards beyond what we deduct.
  4. Rewards are paid in money only. They cannot be exchanged for products, discounts or credit, and cannot be transferred to another person.

Cancellations and refunds

  1. A cancelled or refunded order earns nothing. If an order is cancelled or refunded after its reward has been paid, we may deduct that reward from your future rewards or ask you to return it.

Your friend's benefit

  1. A referred customer gets ৳500 off their first SmartLife order of ৳10,000 or more, when they come to us through your link or your referral. The discount applies once per referred customer, cannot be exchanged for cash and cannot be combined with another referral discount.

How you may promote SmartLife

  1. You refer people as an individual. You are not an employee, agent or partner of SmartLife and you cannot make promises on our behalf. Do not quote prices, promise discounts other than the ৳500 above, or collect money from anyone for SmartLife.
  2. Do not send unsolicited bulk messages, buy advertising on SmartLife's name, or use SmartLife's logo or name in a way that suggests you are SmartLife.

Misuse and suspension

  1. We may refuse a referral, withhold a reward, or suspend or close an account where we reasonably believe there is misuse: false or invented details, referrals made without permission, self-referral, duplicate accounts, pressure on customers, or any breach of these terms. We will tell you the reason when we do this.
  2. Our records of when a referral was received and of an order's payment and completion decide eligibility and rewards.

Privacy

  1. We collect the details you give us (name, email, mobile number, area, profile and payout details) to run your account, contact you about the programme and pay your rewards. We collect a referred person's name, mobile number, interest and note to contact them about their enquiry and to track the referral.
  2. We do not sell personal details. They are seen only by SmartLife staff and service providers who help us run the programme, or by authorities where the law requires.
  3. A referred person can ask to be removed. Anyone who was referred to us and does not want to be contacted can call or write to us (details below), and we will stop contacting them and remove their details from the programme.
  4. You can ask to see or correct your details, or to close your account, at any time. Rewards already earned are still paid after you close your account.

Changes to the programme

  1. We may change these terms, the reward rate or the programme, or end the programme, by publishing the change on this page with a new "Last updated" date. Rewards already earned before a change are honoured under the terms that applied when they were earned, and referrals already received keep the terms that applied on the day we received them.
  2. These terms are governed by the laws of Bangladesh.

Contact

  1. Questions, complaints and removal requests go to SmartLife's support team by phone at 09666-770809 or by email at support@smartlife.com.bd. Please mention your affiliate code if you have one.

SmartLife Technology Limited

Shop-120, Plaza A.R Shopping Mall, House 2, Road 14, Dhanmondi, Dhaka 1209, Bangladesh

Phone 09666-770809 · Email support@smartlife.com.bd

Join the programme